Information systems planning in the United Kingdom and Australia—a comparison of current practice
Oxford Surveys in Information Technology
Management strategies for information technology
Management strategies for information technology
Journal of Management Information Systems
Agile manufacturing: forging new frontiers
Agile manufacturing: forging new frontiers
Electronic markets and electronic hierarchies
Communications of the ACM
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Scandinavian Journal of Information Systems
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MIS Quarterly - Special issue on intensive research in information systems
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
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European Journal of Information Systems
De-escalating information technology projects: lessons from the Denver International Airport
MIS Quarterly - Special issue on Intensive research in information systems: using qualitative, interpretive, and case methods to study information technology—third installment
Research Commentary: Transformational Issues in Researching IS and Net-Enabled Organizations
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How organizations adopt information system process innovations: a longitudinal analysis
European Journal of Information Systems
The information systems management system: a framework for planning
ACM SIGMIS Database
Guest editorial: special issue on "interpretive" approaches to information systems and computing
European Journal of Information Systems - Special issue: "Interpretive" approaches to information systems and computing
Strategic aspirations for net-enabled business
European Journal of Information Systems
Key prescriptions for strategic information systems planning
Journal of Management Information Systems
Studies of key issues in IS management around the world
International Journal of Information Management: The Journal for Information Professionals
Journal of Global Information Management
International Journal of Information Systems in the Service Sector
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This paper examines a business and IS/IT initiative at Volvo that involves managing the development and implementation of an agile aftermarket supply chain. The case is based on Volvo's global initiative to create a platform, Web services, and a Web portal for selling spare parts over the Internet. Creating and integrating a new platform is difficult, and establishing new relations in global aftermarket logistics is even more challenging. Agility relates to an organisation's ability to sense and respond rapidly to unpredictable events in order to satisfy changing customer demands. Volvo's effort illustrates agility as achieved by working continuously with scenario development and keeping implementation projects to a comprehendible size in order to nurture learning. The effort involved direct actions to manage both the technology and the relations among supply chain actors. As this case shows, continuous implementation projects can deliver innovation in new relations and through new channels - particularly if projects address agility from the start.