A case for interaction: a study of interactive information retrieval behavior and effectiveness
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Sorting out searching: a user-interface framework for text searches
Communications of the ACM
Web site usability: a designer's guide
Web site usability: a designer's guide
Web usability: a review of the research
ACM SIGCHI Bulletin
Web search behavior of Internet experts and newbies
Proceedings of the 9th international World Wide Web conference on Computer networks : the international journal of computer and telecommunications netowrking
Graphic and numerical methods to access navigation in hypertext
International Journal of Human-Computer Studies
The Psychology of Human-Computer Interaction
The Psychology of Human-Computer Interaction
Web site designs: influences of designer's expertise and design constraints
International Journal of Human-Computer Studies
An empirical study of the effects of interactivity on web user attitude
International Journal of Human-Computer Studies
Effects of content representation and readers' prior knowledge on the comprehension of hypertext
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Bringing virtual reality for commercial Web sites
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Using the MetroWeb Tool to Improve Usability Quality of Web Sites
LA-WEB '05 Proceedings of the Third Latin American Web Congress
The influence of font type and line length on visual search and information retrieval in web pages
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
Navigation in hypermedia learning systems: experts vs. novices
Computers in Human Behavior
Web search strategies: The influence of Web experience and task type
Information Processing and Management: an International Journal
Behaviour & Information Technology
Cognitive load in ecommerce applications: measurement and effects on user satisfaction
Advances in Human-Computer Interaction
EPCE'07 Proceedings of the 7th international conference on Engineering psychology and cognitive ergonomics
Review: Integrating cognitive load theory and concepts of human-computer interaction
Computers in Human Behavior
Knowledge mapping for rapidly evolving domains: A design science approach
Decision Support Systems
Perceptions of web knowledge and usability: When sex and experience matter
International Journal of Human-Computer Studies
Determinants of E-WOM influence: the role of consumers' internet experience
Journal of Theoretical and Applied Electronic Commerce Research
Hi-index | 0.00 |
Despite rapid growth in the number of web sites, there is still a significant number of ergonomic problems which hinder web users. Many studies focus on analysing cognitive processes and difficulties experienced by web users, but very few are interested in web designers' difficulties or in comparing their respective activities. Towards this end, the two experimental studies presented in this article compare the strategies developed both by professional web designers and (novice vs. experienced) web users while searching for information on web sites of varying ergonomic quality. More precisely, we investigated whether web designers can effectively use their own strategies as web users when designing web sites. We presented a comparison of novice web users, experienced web users and professional web designers searching behavior and cognitive load when using ergonomic and non-ergonomic web sites. In addition, we asked web designers to predict the strategy used by novice web users. Based on the results obtained in the two experiments, we conclude that web designers are not able to predict strategies of novice users and do not behave like novice users. Consequently, ways for supporting web designers in developing a user-centered activity are necessary, and certain ways are suggested at the end of this article.