Usability—context, framework, definition, design and evaluation
Human factors for informatics usability
Computers in Libraries
New community networks: wired for change
New community networks: wired for change
Frontiers of electronic commerce
Frontiers of electronic commerce
Human-computer interaction—whence and whither?
Journal of the American Society for Information Science - Special issue on current research in human-computer interaction
Journal of the American Society for Information Science - Special issue on current research in human-computer interaction
Journal of the American Society for Information Science - Special issue on current research in human-computer interaction
Net gain: expanding markets through virtual communities
Net gain: expanding markets through virtual communities
An emerging model of Web site design for marketing
Communications of the ACM
Designing systems for Internet commerce
Designing systems for Internet commerce
Physics in computer games (title only)
Communications of the ACM
Satisfiers and dissatisfiers: a two-factor model for website design and evaluation
Journal of the American Society for Information Science
Collaborative Virtual Design Environments: Introduction
Communications of the ACM
E-Commerce: Business. Technology. Society.
E-Commerce: Business. Technology. Society.
Viewpoint: Intuitive equals familiar
Communications of the ACM
Web site designs: influences of designer's expertise and design constraints
International Journal of Human-Computer Studies
A Foundation for Flexible Automated Electronic Communication
Information Systems Research
A Conceptual Model of the Sense of Presence in Virtual Environments
Presence: Teleoperators and Virtual Environments
Presence as Being-in-the-World
Presence: Teleoperators and Virtual Environments
The Role of Technology in Interest-Based Communities: Interactivity, Immersion and Connectivity
WI '04 Proceedings of the 2004 IEEE/WIC/ACM International Conference on Web Intelligence
International Journal of Human-Computer Studies
Articulation of web site design constraints: Effects of the task and designers' expertise
Computers in Human Behavior
Empirical analysis of consumer reaction to the virtual reality shopping mall
Computers in Human Behavior
Exploring the integration of community communication technologies: case birdwatchers
International Journal of Web Based Communities
Behaviour & Information Technology
Web-based virtual operating of CNC milling machine tools
Computers in Industry
Searching for information on the web: role of aging and ergonomic quality of website
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction design and usability
A strategic framework for website evaluation based on a review of the literature from 1995-2006
Information and Management
E-commerce transactions in a virtual environment: virtual transactions
Electronic Commerce Research
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In today's competitive environment, a growing number of firms are establishing their presence in the market space. Even though the potential of the Internet in shaping business strategies has been widely acknowledged, firms in an array of industries are still struggling to attract customers through their Web sites. Based on Steuer's (J. Commun. 42(4) (1992) 73) and Rheingold' (The Virtual Community, ACM/Addison-Wesley, Reading, MA, 1993) arguments on perceptual experience in the virtual space, we present a theoretical framework that highlights the relative importance of interactivity, immersion, and connectivity for attracting customers through a Web site. Interactivity has been measured through the speed of interactivity, range of interactivity, and significance. Immersion has been measured through the breadth of immersion and depth of immersion. Connectivity has been measured through the scope of connectivity. Through an experimental study, the features of amazon.com, ebay.com, schwab.com, and victoriasecret.com have been analysed with respect to interactivity, immersion, and connectivity. We argue that in order to attract customers through their Web sites, dot-coms are required to balance a trade-off between interactivity, immersion, and connectively, depending on their business objectives.