Embedded menus: selecting items in context
Communications of the ACM
Fundamentals of interactive computer graphics
Fundamentals of interactive computer graphics
Human-computer interface development: concepts and systems for its management
ACM Computing Surveys (CSUR)
Hypertext hands-on—an introduction to a new way of organizing and accessing information
Hypertext hands-on—an introduction to a new way of organizing and accessing information
The CAVE: audio visual experience automatic virtual environment
Communications of the ACM
Information filtering and information retrieval: two sides of the same coin?
Communications of the ACM - Special issue on information filtering
Knowledge-based augmented reality
Communications of the ACM - Special issue on computer augmented environments: back to the real world
Navigating in hyperspace: designing a structure-based toolbox
Communications of the ACM
Information seeking in electronic environments
Information seeking in electronic environments
RMM: a methodology for structured hypermedia design
Communications of the ACM
Vividness and source of evaluation as determinants of social responses toward mediated representations of agency
International Journal of Human-Computer Studies - Special issue: the role of cognitive science in human-computer interaction
The media equation: how people treat computers, television, and new media like real people and places
Overcoming phobias by virtual exposure
Communications of the ACM
Web page design: implications of memory, structure and scent for information retrieval
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Quantifying the effect of user interface design features on cyberstore traffic and sales
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
A framework for understanding human factors in web-based electronic commerce
International Journal of Human-Computer Studies
Toward the optimal link structure of the cyber shopping mall
International Journal of Human-Computer Studies
The content and design of web sites: an empirical study
Information and Management
Extending the TAM for a World-Wide-Web context
Information and Management
Business information visualization
Communications of the AIS
Development of the NIST Virtual Library
IEEE Internet Computing
Electronic Store Design and Consumer Choice: An Empirical Study
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Domain-Oriented Interface Metaphors: Designing Web Interfaces for Effective Customer Interaction
HICSS '00 Proceedings of the 33rd Hawaii International Conference on System Sciences-Volume 6 - Volume 6
Bringing virtual reality for commercial Web sites
International Journal of Human-Computer Studies
An empirical investigation of decision-making satisfaction in web-based decision support systems
Decision Support Systems
InterShop: enhancing the vendor/customer dialectic in electronic shopping
Journal of Management Information Systems - Special section: Navigation in information-intensive environments
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
Measuring Presence in Virtual Environments: A Presence Questionnaire
Presence: Teleoperators and Virtual Environments
A Framework for the Study of Customer Interface Design for Mobile Commerce
International Journal of Electronic Commerce
International Journal of Electronic Commerce
User acceptance of hedonic information systems
MIS Quarterly
Optimized 3D modeling of virtual retail environments
Proceedings of the 4th International ICST Conference on Simulation Tools and Techniques
Using virtual reality and mood-induction procedures to test products with consumers of ceramic tiles
Computers in Human Behavior
Receptive to bad reception: Jerky motion can make persuasive messages more effective
Computers in Human Behavior
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The Internet shopping mall has received wide attention from researchers and practitioners due to the fact that it is one of the most killing applications customers can find on the Internet. Though numerous studies have been performed on various issues of the Internet shopping mall, some research issues relating to the user interface of VR (virtual reality) shopping malls still await further empirical investigation. The objective of this study is to investigate whether the user interface of the VR shopping mall positively affects customer satisfaction in comparison with the ordinary shopping mall. For this purpose, we developed a prototype of the VR shopping mall for which the user interface consists of both 3D graphics and an avatar, using it as an experimental medium. 102 valid questionnaires were gathered from active student users of the ordinary shopping mall, and two research hypotheses were then tested to prove whether the three explanatory variables such as convenience, enjoyment, quality assurance improve in the VR shopping mall, and whether customer satisfaction is also significantly enhanced in the VR shopping mall in comparison with the ordinary shopping mall. Additionally, we conducted the PLS (partial least square) analysis to test whether the customer satisfaction is explained significantly by the three explanatory variables or not.