Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Electronic markets and electronic hierarchies
Communications of the ACM
A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling
A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling
Understanding E-commerce Through Genre Theory: The Case of The Car-Buying Process
Proceedings of the IFIP TC8 WG8.2 International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work
Reengineering the Dutch Flower Auctions: a Framework for Analyzing Exchange Organizations
Information Systems Research
Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders
Information Systems Research
Information Systems Research
Generalizing Generalizability in Information Systems Research
Information Systems Research
Building Effective Online Marketplaces with Institution-Based Trust
Information Systems Research
Examining the technology acceptance model using physician acceptance of telemedicine technology
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Trust and TAM in online shopping: an integrated model
MIS Quarterly
A Preliminary Classification of Usage Measures in Information System Acceptance: A Q-Sort Approach
International Journal of Technology Diffusion
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E-Commerce technologies are interactive in nature, yet most research on E-Commerce adoption and use fails to consider this feature and the technology's social context of use in its theorizing. In this paper, we seek to theorize the technological feature of interactivity in a social context of information asymmetry by studying the use of E-Commerce technology among car sales associates in the US. Drawing on Social Exchange Theory (Kelley, 1979), we develop a model of interactive technology use that incorporates the user's beliefs about his/her exchange partner, the user's attitude toward technology use and the technology's perceived usefulness for the work process it is impacting. After refining our model with insights gained from observations of and interviews with a few car sales associates, we then test our contextualized model of E-Commerce use with data collected from a national survey of car sales associates (n=137).Our results show that attitude and users' beliefs about their exchange partners improve our ability to predict IT use. Furthermore, the contexualization of TAM highlights the theory's assumptions about the unemotional and individually-focused nature of users' decision making with respect to IT use.