The effect of negative buyer feedback on prices in Internet auction markets
ICIS '00 Proceedings of the twenty first international conference on Information systems
Establishing online trust through a community responsiblity system
Decision Support Systems
Decision Support Systems
Borrower Decision Aid for people-to-people lending
Decision Support Systems
Electronic Commerce Research and Applications
eBay: an E-commerce marketplace as a complex network
Proceedings of the fourth ACM international conference on Web search and data mining
The long tail or the short tail: The category-specific impact of eWOM on sales distribution
Decision Support Systems
Reputation evaluation for choosing a trustworthy counterparty in C2C e-commerce
Electronic Commerce Research and Applications
To whom should I listen? Finding reputable reviewers in opinion-sharing communities
Decision Support Systems
Some clues to the determinants of feedback behaviour
Proceedings of the 13th International Conference on Electronic Commerce
An experimental study of reputation with heterogeneous goods
Decision Support Systems
Electronic word of mouth analysis for service experience
Expert Systems with Applications: An International Journal
Seller heterogeneity in electronic marketplaces: A study of new and experienced sellers in eBay
Decision Support Systems
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The uncertainty about product quality and the traders' credibility may impede the liquidity and efficiency of online auctions. In contrast to the literature on online feedback mechanisms that evaluate sellers' reputation without distinguishing their roles in the transactions, we claim that "not all reputation is created equal"- bidders in online auctions assess sellers' reputation based on their feedback history gained from sales solely. This paper explores the impact of the consumers' above behavior on the reputation system with an analytical model and empirical evidence from a popular online auction website eBay.