Probing user values in the home environment within a technology driven Smart Home project

Authors:
Victoria Haines;Val Mitchell;Catherine Cooper;Martin Maguire
Affiliations:
Ergonomics and Safety Research Institute, Loughborough University, Leicestershire, UK LE11 3UZ;Ergonomics and Safety Research Institute, Loughborough University, Leicestershire, UK LE11 3UZ;Ergonomics and Safety Research Institute, Loughborough University, Leicestershire, UK LE11 3UZ;Ergonomics and Safety Research Institute, Loughborough University, Leicestershire, UK LE11 3UZ
Venue:
Personal and Ubiquitous Computing
Year:
2007

Citing 13
Cited 14

An emerging distributed work arrangement: an investigation of computer-based supplemental work at home

Management Science
Moving out from the control room: ethnography in system design

CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
Computers and other interactive technologies for the home

Communications of the ACM
A day in the life of a family: an international ethnographic study

Field methods casebook for software design
Engineering ethnography in the home

Conference Companion on Human Factors in Computing Systems
Interactive systems in domestic environments

DIS '97 Proceedings of the 2nd conference on Designing interactive systems: processes, practices, methods, and techniques
Contextual design: defining customer-centered systems

Contextual design: defining customer-centered systems
Design: Cultural probes

interactions
At home with the technology: an ethnographic study of a set-top-box trial

ACM Transactions on Computer-Human Interaction (TOCHI)
Technology probes: inspiring design for and with families

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Cultural probes and the value of uncertainty

interactions - Funology
Domestic Routines and Design for the Home

Computer Supported Cooperative Work
Artful systems in the home

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Getting to green: understanding resource consumption in the home

UbiComp '08 Proceedings of the 10th international conference on Ubiquitous computing
Considerate home notification systems: a field study of acceptability of notifications in the home

Personal and Ubiquitous Computing
Prototyping and Evaluation for Smart Home Controller Based on Chinese Families Behavior Analysis

APCHI '08 Proceedings of the 8th Asia-Pacific conference on Computer-Human Interaction
Engineering the social: The role of shared artifacts

International Journal of Human-Computer Studies
Bringing the television experience to other media in the home: an ethnographic study

Proceedings of the seventh european conference on European interactive television conference
It's not all about "Green": energy use in low-income communities

Proceedings of the 11th international conference on Ubiquitous computing
Privacy implications of context-aware services

Proceedings of the Fourth International ICST Conference on COMmunication System softWAre and middlewaRE
Measuring user experiences of prototypical autonomous products in a simulated home environment

HCI'07 Proceedings of the 12th international conference on Human-computer interaction: interaction platforms and techniques
The smart, the intelligent and the wise: roles and values of interactive technologies

Proceedings of the First International Conference on Intelligent Interactive Technologies and Multimedia
iAWN: designing smart artifacts for sustainable awareness

UAHCI'11 Proceedings of the 6th international conference on Universal access in human-computer interaction: context diversity - Volume Part III
Values-led participatory design: mediating the emergence of values

Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
Early perceptions of an augmented home

Proceedings of the 12th International Conference on Mobile and Ubiquitous Multimedia
Cooking personas: Goal-directed design requirements in the kitchen

International Journal of Human-Computer Studies
Implementation of a cost-effective home lighting control system on embedded Linux with OpenWrt

Personal and Ubiquitous Computing

Quantified Score

Hi-index	0.00

Visualization

Abstract

Smart Home technology looks set to become an increasingly common feature of domestic life. However commercial desire for technical innovation rather than explicit user needs are often the driving force behind the development of Smart Home products and services. This study adapts the Cultural Probe approach developed by Gaver et al. [2] to collect primarily visual data about what people value within their home environment. Whereas Cultural Probes are predominantly used to build empathy with users when designing product concepts, this approach attempted to provide similarly fun and engaging prompts for data collection when the design process and project context required more structured consideration of user needs. This paper presents the method developed, project findings and recommendations on how the method should be applied.