Does positive affect influence the effective usage of a Decision Support System?

Authors:
Soussan Djamasbi
Affiliations:
Department of Management, Worcester Polytechnic Institute, 100 Institute Road, Worcester MA 01609-2280, USA
Venue:
Decision Support Systems
Year:
2007

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Abstract

This study examines the impact of positive mood on the effective usage of a Decision Support System (DSS). Using current cognitive theories, a theoretical argument about DSS usage is developed. This argument is then investigated via a lab experiment. The results of the lab experiment show that decision makers in positive mood used a greater number of informational cues provided by the DSS and made more accurate judgments.