Designing the user interface (videotape)
Designing the user interface (videotape)
User satisfaction with computer-mediated communication systems
Management Science
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
The evolution of user behavior in a computerized conferencing system
Communications of the ACM
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Designing Web Usability: The Practice of Simplicity
Designing Web Usability: The Practice of Simplicity
The Psychology of the Internet
The Psychology of the Internet
Life on the Screen: Identity in the Age of the Internet
Life on the Screen: Identity in the Age of the Internet
Communities in Cyberspace
Online Communities: A Case Study of the Office of the Future
Online Communities: A Case Study of the Office of the Future
Sense of Virtual Community: A Conceptual Framework and Empirical Validation
International Journal of Electronic Commerce
Co-evolving E-tail and On-Line Communities: Conceptual Framework
International Journal of Electronic Commerce
Electronic Commerce and Organizational Innovation: Aspects and Opportunities
International Journal of Electronic Commerce
Co-evolving E-tail and On-Line Communities: Conceptual Framework
International Journal of Electronic Commerce
Determinants for success in online learning communities
International Journal of Web Based Communities
Virtual Community Loyalty: An Interpersonal-Interaction Perspective
International Journal of Electronic Commerce
Modeling Consumer Purchasing Behavior in Social Shopping Communities with Clickstream Data
International Journal of Electronic Commerce
Sustainability of Vertical Standards Consortia as Communities of Practice: A Multilevel Framework
International Journal of Electronic Commerce
Effect of user-generated content on website stickiness: the case of social shopping communities
Proceedings of the 14th Annual International Conference on Electronic Commerce
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Demographic communities can become on-line communities if their members have common interests, needs, and goals, a desire for mutual communication, and can easily find one another to establish relationships. People are sometimes quite resistant to interacting on-line even when they regularly use the Internet for information gathering and e-mail. With mid-life career changers as a representative demographic group, this paper discusses the factors causing this resistance, ways to mitigate it and bring group members into on-line community environments, and mechanisms for sustaining their online interaction. Several methods for improving the sociability and usability of on-line communities are proposed, and it is recommended that the selection and implementation of technology be directed by the group's sociability and usability requirements.