In the age of the smart machine: the future of work and power
In the age of the smart machine: the future of work and power
Artificial experts: social knowledge and intelligent machines
Artificial experts: social knowledge and intelligent machines
Intelligence without representation
Artificial Intelligence
Vision, instruction, and action
Vision, instruction, and action
Systems development in information systems research
Journal of Management Information Systems - Special issue on management support systems
What computers still can't do: a critique of artificial reason
What computers still can't do: a critique of artificial reason
Computational research on interaction and agency
Artificial Intelligence - Special volume on computational research on interaction and agency, part 1
The stabilization of environments
Artificial Intelligence - Special volume on computational research on interaction and agency, part 1
Theoretical foundations for conceptual modelling in information systems development
Decision Support Systems - Special issue on WITS '92
A set of principles for conducting and evaluating interpretive field studies in information systems
MIS Quarterly - Special issue on intensive research in information systems
Computation and Human Experience
Computation and Human Experience
Situated Cognition: On Human Knowledge and Computer Representations
Situated Cognition: On Human Knowledge and Computer Representations
Catching Ourselves in the Act: Situated Activity, Interactive Emergence, Evolution, and Human Thought
Mind over Machine: The Power of Human Intuition and Expertise in the Era of the Computer
Mind over Machine: The Power of Human Intuition and Expertise in the Era of the Computer
Modern Systems Analysis and Design
Modern Systems Analysis and Design
Understanding and Using Context
Personal and Ubiquitous Computing
The Dynamic Structure of Everyday Life
The Dynamic Structure of Everyday Life
Journal of Artificial Intelligence Research
ISO 9001:2000 based Quality Information Management Responsibility System
International Journal of Business Information Systems
Shared services: towards a more holistic conceptual definition
International Journal of Business Information Systems
Dynamic simulation of action at operations level
Autonomous Agents and Multi-Agent Systems
Making ubiquitous computing available
Communications of the ACM - A View of Parallel Computing
Manual Collaboration Systems: Decision Support or Support for Situated Choices
Proceedings of the 2008 conference on Collaborative Decision Making: Perspectives and Challenges
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We argue that the traditional approach to information system design, which has become crystallised in widely promulgated Information Engineering Methodologies, is informed by a particular theory of human goal-directed action which emphasises mental representation and deliberation. This theory of action has recently been criticised for its inability to explain the fluid, unreflective, real-time action characteristic of skilled routine activity. An alternative theory stressing action as a direct response to situations in structured environments has emerged. This paper reports our attempts to theorise an alternative "situated information systems" conception, and to embody it in an analysis and design methodology based explicitly on this situational theory of action. A methodology based on an authentic theory of routine action is likely to produce systems that are more effective in organisational settings where work is complex but largely routine.