The media equation: how people treat computers, television, and new media like real people and places
How might people interact with agents
Software agents
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Establishing and maintaining long-term human-computer relationships
ACM Transactions on Computer-Human Interaction (TOCHI)
Design of animated pedagogical agents-A look at their look
International Journal of Human-Computer Studies
Benefits of Virtual Characters in Computer Based Learning Environments: Claims and Evidence
International Journal of Artificial Intelligence in Education
Disinhibition in a CSCL environment
CSCL '02 Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
(Un)dressing the interface: Exposing the foundational HCI metaphor "computer is woman"
Interacting with Computers
Gender affordances of conversational agents
Interacting with Computers
The effect of visual gender on abuse in conversation with ECAs
IVA'12 Proceedings of the 12th international conference on Intelligent Virtual Agents
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In this article, we investigate the discourse between a female conversational pedagogical agent and 59 adolescents in the context of a social studies lesson. We note that previous pedagogical agent research has focused on the positive effects of agents, while failing to take into account the intricacies of learner-agent discourse, and subsequently missing the abuse suffered by pedagogical agents at users' fingertips. Our analysis indicates that learners readily misuse and abuse pedagogical agents while placing them in a subordinate and inferior role. We conclude by making recommendations on agent design and future research.