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Communications of the ACM
The innovator's dilemma: when new technologies cause great firms to fail
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Information ecologies: using technology with heart
Information ecologies: using technology with heart
The computer for the 21st century
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At what cost pervasive? a social computing view of mobile computing systems
IBM Systems Journal
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Instant messaging in teen life
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Technology probes: inspiring design for and with families
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Notes towards an ethnography of domestic technology
DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
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DIS '02 Proceedings of the 4th conference on Designing interactive systems: processes, practices, methods, and techniques
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IBM Systems Journal
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DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
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Computer Supported Cooperative Work
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Computer Supported Cooperative Work
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Personal and Ubiquitous Computing
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ECSCW'05 Proceedings of the ninth conference on European Conference on Computer Supported Cooperative Work
Personal and Ubiquitous Computing
Editorial: The family and communication technologies
International Journal of Human-Computer Studies
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Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Poetic communication: interactive carpet for subtle family communication and connectedness
AmI'11 Proceedings of the Second international conference on Ambient Intelligence
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Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Cooking personas: Goal-directed design requirements in the kitchen
International Journal of Human-Computer Studies
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This paper presents suggestions for a more pragmatic approach to the design of emerging and future domestic communication technologies, particularly technologies destined for the home that may be deemed 'ubiquitous'. This is achieved through two critical reviews of a small number of social studies related to the design and use of existing and emerging communication technologies. The first review explores how existing, recent and emerging technologies are adopted within the domestic home and explores how social patterns dictate adoption. The second review draws more broadly on research activity related to the design and development of ubiquitous technologies for everyday life and what lessons can be learnt from them. Together, these two reviews suggest novel communication technology adoption will evolve through small imperceptible steps from the edges of existing products and services; therefore design research needs to be more aligned to this approach. To make any real impact and influence, research activity needs to move away from attempts to deliver ubiquity in the home and place more emphasis at the pragmatic, incremental level of emerging communication services and products.