Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Design for conversation: lessons from Cognoter
International Journal of Man-Machine Studies - Computer-supported cooperative work and groupware. Part 1
Designing interaction
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Flexible, active support for collaborative work with ConversationBuilder
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
IUI '93 Proceedings of the 1st international conference on Intelligent user interfaces
Context and consciousness: activity theory and human-computer interaction
Context and consciousness: activity theory and human-computer interaction
Coordination mechanisms: towards a conceptual foundation of CSCW systems design
Computer Supported Cooperative Work - Special issue on the design of cooperative systems
Human-computer interaction: psychology as a science of design
International Journal of Human-Computer Studies
Direct manipulation vs. interface agents
interactions
Principles of mixed-initiative user interfaces
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Using plan recognition in human-computer collaboration
UM '99 Proceedings of the seventh international conference on User modeling
A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
Minds and Machines
COLLAGEN: A Collaboration Manager for Software Interface Agents
User Modeling and User-Adapted Interaction
Notification and awareness: synchronizing task-oriented collaborative activity
International Journal of Human-Computer Studies - Notification user interfaces
Computational Modeling and Analysis of Knowledge Sharing in Collaborative Distance Learning
User Modeling and User-Adapted Interaction
Direct manipulation interfaces
Human-Computer Interaction
Human-Computer Interaction
Discourse analysis techniques for modeling group interaction
UM'03 Proceedings of the 9th international conference on User modeling
Update rules for parameter estimation in Bayesian networks
UAI'97 Proceedings of the Thirteenth conference on Uncertainty in artificial intelligence
| Hi-index | 0.00 |
Intelligent automation has been a source of research and debate within the design community for several decades. When adding intelligent automation to single-user systems, two critical issues must be addressed. First, sufficient knowledge must be acquired about the user and her context to make high-level inferences at runtime. Second, the automation must be useful and delivered in a manner that does not impair the user's domain activity. These issues are equally relevant for collaborative systems. However, collaborative systems offer a potential solution to these problems by virtue of their privileged position as mediating artifacts within a collaborative process. Because coordination information must be exchanged through the system, there is an opportunity for the system to gain insights into user activities and context. Because mediating artifacts add structure to the information that passes through them to improve coordination, this information is made more accessible to standard AI algorithms. Thus, within a design solution for coordination problems in groupware, a solution to some of the issues with intelligent automation can also be found. Empirical evidence from a testbed domain is presented that validates this approach, along with a discussion of how the approach can be generalized to other collaborative systems.