A comparative study on e-banking services between China and USA

  • Authors:
  • Jiaqin Yang;Li Cheng;Xia Luo

  • Affiliations:
  • Georgia College and State University, Milledgeville, GA 31061, USA.;Georgia College and State University, Milledgeville, GA 31061, USA.;College of Management, Southwest University for Nationalities, Chengdu, Sichuan 610041, China

  • Venue:
  • International Journal of Electronic Finance
  • Year:
  • 2009

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Abstract

This paper describes a comparative study about the issues in the current e-banking services among the young consumers between two nations: China vs. USA. As the attitude and usage of young consumers will be a good indicator for the trend of e-banking service in the future, and different cultures and traditions will play a role in the development of e-banking industry among different nations, this comparative study provides insightful guidelines for the development of e-banking industry in both nations and worldwide. Managerial implications are discussed with suggestions for future research.