The building blocks of experience: an early framework for interaction designers
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Using while moving: HCI issues in fieldwork environments
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction with mobile systems
Understanding and Using Context
Personal and Ubiquitous Computing
An Empirical Study of the Use Contexts and Usability Problems in Mobile Internet
HICSS '02 Proceedings of the 35th Annual Hawaii International Conference on System Sciences (HICSS'02)-Volume 5 - Volume 5
What we talk about when we talk about context
Personal and Ubiquitous Computing
UCPCD: user-centered product concept design
Proceedings of the 2003 conference on Designing for user experiences
Computer Supported Cooperative Work
Journal of Biomedical Informatics - Special issue: Human-centered computing in health information systems. Part 2: Evaluation
Negotiated rhythms of mobile work: time, place, and work schedules
GROUP '05 Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work
International Journal of Mobile Communications
International Journal of Mobile Communications
Evaluating the use of a audio-video mobile phone for web magazine reporters
Mobility '07 Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology
Toward a multidisciplinary model of context to support context-aware computing
Human-Computer Interaction
Developing practical tools for user experience evaluation: a case from mobile news journalism
European Conference on Cognitive Ergonomics: Designing beyond the Product --- Understanding Activity and User Experience in Ubiquitous Environments
Contextual queries express mobile information needs
Proceedings of the 12th international conference on Human computer interaction with mobile devices and services
Analysing user experience of personal mobile products through contextual factors
Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia
Exploring playfulness in user experience of personal mobile products
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Briefing news reporting with mobile assignments: perceptions, needs and challenges
Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Framing the Context of Use for Mobile HCI
International Journal of Mobile Human Computer Interaction
Hi-index | 0.00 |
Understanding the contextual factors affecting user experience is essential in designing and evaluating mobile systems for mobile work. The aim of this paper is to explore these contextual factors through three case studies: of safety observation at construction sites, passenger transportation with taxis, and mobile news journalism. For each case study we describe the nature of the mobile work and present our findings on the contextual factors that were found to affect the user experience. Based on the results, we present and discuss five dimensions of mobile work context affecting user experience: 1) social, 2) spatial, 3) temporal, 4) infrastructural, and 5) task context. Compared to earlier frameworks of context for mobile work, the social context as well as the infrastructural context was emphasized in our findings. The presented framework elaborates the dimensions of context affecting user experience of mobile systems and services in mobile work in particular. The framework is also applicable for mobile consumer systems and services.