The building blocks of experience: an early framework for interaction designers
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Exploiting space and location as a design framework for interactive mobile systems
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction with mobile systems
Context of use within usability activities
International Journal of Human-Computer Studies
Understanding and Using Context
Personal and Ubiquitous Computing
Dancing with a machine: a case of experience-driven design
DPPI '03 Proceedings of the 2003 international conference on Designing pleasurable products and interfaces
What we talk about when we talk about context
Personal and Ubiquitous Computing
UCPCD: user-centered product concept design
Proceedings of the 2003 conference on Designing for user experiences
Understanding experience in interactive systems
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Computer Supported Cooperative Work
Funology
Mobile Interaction Design
International Journal of Human-Computer Studies
Capturing the effects of context on human performance in mobile computing systems
Personal and Ubiquitous Computing
A study in play, pleasure and interaction design
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
Context-Aware Computing Applications
WMCSA '94 Proceedings of the 1994 First Workshop on Mobile Computing Systems and Applications
Human-Computer Interaction
THE WAY I SEE IT: Memory is more important than actuality
interactions - The Counterfeit You
The impact of use context on mobile services acceptance: The case of mobile ticketing
Information and Management
Dimensions of Context Affecting User Experience in Mobile Work
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
Exploring playfulness in user experience of personal mobile products
Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction
Framing the Context of Use for Mobile HCI
International Journal of Mobile Human Computer Interaction
Experience characters: a design tool for communicating mobile phone experiences to designers
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
When a video game transforms to mobile phone controlled team experience
Proceeding of the 16th International Academic MindTrek Conference
At the mobile experience flicks: making short films to make sense for mobile interaction design
Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
Live mobile collaboration for video production: design, guidelines, and requirements
Personal and Ubiquitous Computing
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Context plays a critical role in the user experience (UX) of mobile products. In UX studies, context is often seen as a single entity such as mobile context or car context. More fine-grained categorization of contextual factors is needed when we want to understand how context affects user experience. The purpose of our study was to adapt existing context and experience categorizations, and try out in practice how well these are suited for analyzing the user experience of mobile products. We conducted a ten-day field study where 21 participants reported their experiences of personal mobile products by writing experience reports. The reports were analyzed by using eight context categories to identify the contextual factors. Among these factors we determined the triggering context, which has the major influence on the most meaningful user experience described in a report. Our results show that having a detailed categorization for analyzing contextual factors is valuable for understanding how context affects user experience. This becomes practical in identifying the most meaningful user experiences among the reported ones. We propose that triggering context analysis should become a part of user experience studies of mobile products.