Crisis in a Networked World

Authors:
Leysia Palen;Sarah Vieweg;Sophia B. Liu;Amanda Lee Hughes
Affiliations:
ConnectivIT Lab, University of Colorado, Boulder;ConnectivIT Lab, University of Colorado, Boulder;ConnectivIT Lab, University of Colorado, Boulder;ConnectivIT Lab, University of Colorado, Boulder
Venue:
Social Science Computer Review
Year:
2009

Citing 7
Cited 13

Awareness and coordination in shared workspaces

CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
The network nation: human communication via computer

The network nation: human communication via computer
The Rise of the Network Society

The Rise of the Network Society
Citizen communications in crisis: anticipating a future of ICT-supported public participation

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The emergence of online widescale interaction in unexpected events: assistance, alliance & retreat

Proceedings of the 2008 ACM conference on Computer supported cooperative work
Finding community through information and communication technology in disaster response

Proceedings of the 2008 ACM conference on Computer supported cooperative work
Resilience in collaboration: technology as a resource for new patterns of action

Proceedings of the 2008 ACM conference on Computer supported cooperative work

Microblogging during two natural hazards events: what twitter may contribute to situational awareness

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Grassroots heritage in the crisis context: a social media probes approach to studying heritage in a participatory age

CHI '10 Extended Abstracts on Human Factors in Computing Systems
A vision for technology-mediated support for public participation & assistance in mass emergencies & disasters

Proceedings of the 2010 ACM-BCS Visions of Computer Science Conference
Microblogging for distributed surveillance in response to violent crises: ethical considerations

Proceedings of the 2011 iConference
Digital commemoration: surveying the social media revival of historical crises

CHI '11 Extended Abstracts on Human Factors in Computing Systems
Out of sight, not out of mind: on the effect of social and physical detachment on information need

Proceedings of the 34th international ACM SIGIR conference on Research and development in Information Retrieval
Blogs as a collective war diary

Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work
Use of microblogging for collective sense-making during violent crises: a study of three campus shootings

Journal of the American Society for Information Science and Technology
Crystallizations in the blizzard: contrasting informal emergency collaboration in Facebook groups

Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
The Effect of Social and Physical Detachment on Information Need

ACM Transactions on Information Systems (TOIS)
Fire, Wind and Water: Social Networks in Natural Disasters

Journal of Cases on Information Technology
Designing for the deluge: understanding & supporting the distributed, collaborative work of crisis volunteers

Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
Community intelligence and social media services: a rumor theoretic analysis of tweets during social crises

MIS Quarterly

Quantified Score

Hi-index	0.00

Visualization

Abstract

Crises and disasters have micro and macro social arrangements that differ from routine situations, as the field of disaster studies has described over its 100-year history. With increasingly pervasive information and communications technology and a changing political arena where terrorism is perceived as a major threat, the attention to crisis is high. Some of these new features of social life have created changes in disaster response that we are only beginning to understand. The University of Colorado is establishing an area of sociologically informed research and information and communications technology development in crisis informatics. This article reports on research that examines features of computer-mediated communication and information sharing activity during and after the April 16, 2007, crisis at Virginia Tech by members of the public. The authors consider consequences that these technology-supported social interactions have on emergency response and implications for methods in e-Social Science.