Multicriteria decision analysis with fuzzy pairwise comparisons
Fuzzy Sets and Systems
Digital Capital: Harnessing the Power of Business Webs
Digital Capital: Harnessing the Power of Business Webs
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
Factors influencing the adoption of web-based shopping: the impact of trust
ACM SIGMIS Database
Prioritization of organizational capital measurement indicators using fuzzy AHP
International Journal of Approximate Reasoning
Prioritization of human capital measurement indicators using fuzzy AHP
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Web Acceptance Model (WAM): Moderating effects of user experience
Information and Management
An efficient Web Services-enabled Architecture for Radio Frequency Identification Environment
International Journal of Mobile Communications
Exploring the digital capital of mobile phone service websites by the user's perspective
International Journal of Mobile Communications
Expert Systems with Applications: An International Journal
Prioritization of digital capital measures in recruiting website for the national armed forces
Expert Systems with Applications: An International Journal
Information Sciences: an International Journal
| Hi-index | 12.05 |
The automation of the cargo clearance process has been a high-priority item on the agenda of the customs services of the world. Conventional clearance of import and export goods uses paper-based manual procedures, added as much as 10% to the product cost and led to delays and time penalties, lost business opportunities and reduced competitiveness. The World Bank report said ''countries that cannot adapt quickly to the new e-trade paradigm will fall behind in export-import competitiveness.'' As an export-oriented country, Ministry of Finance of Taiwan had been committed to reforming and speeding up the cargo customs clearance to sustain the trade competitiveness. The purpose of this research is to explore the digital capital measures of automated cargo clearance business website. The content analysis and fuzzy analytic hierarchy process were used while collecting and analyzing the data. The research subject is TradeVan, a semi-government controlled web-based service provider. This study has identified four dimensions to measure the digital capital of business website that is Internet relational capital, Internet customer capital, Internet innovative capital, and Internet service capital. The research findings may be referenced for the purpose of the design and development of successful website applications to catch the revolutionary opportunities and benefits of digital economy.