The correlation between Wikipedia and knowledge sharing on job performance

  • Authors:
  • Shu-Mei Tseng;Jiao-Sheng Huang

  • Affiliations:
  • Department of Information Management, I-Shou University, Kaohsiung, Taiwan, ROC;Department of Information Management, I-Shou University, Kaohsiung, Taiwan, ROC

  • Venue:
  • Expert Systems with Applications: An International Journal
  • Year:
  • 2011

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Abstract

The development of Web 2.0 has meant that Internet users are no longer passive recipients of information. They can now share their knowledge and interact with others. Wikipedia allows users to create, edit, and link pages together. It is often used to create collaborative websites and to power community websites. Since Wikipedia is editable by anyone with Internet access it has accelerated the rise of knowledge sharing. Little research has been done on Wikipedia. Therefore, this study is examines the content, technical and social values of Wikipedia to explore its influence on knowledge sharing and job performance. A questionnaire and statistical analytical techniques were employed to gain a better understanding of Wikipedia, knowledge sharing, and job performance. The results indicated that Wikipedia has a significant effect on knowledge sharing and job performance, which implies that enterprises could employ Wikipedia to increase willingness among the workers to share knowledge and enhance job performance.