Is communication competence still good for interpersonal media?: Mobile phone and instant messenger

Authors:
Yoosun Hwang
Affiliations:
Korea Press Foundation, Republic of Korea
Venue:
Computers in Human Behavior
Year:
2011

Citing 20
Cited 0

Organizational information requirements, media richness and structural design

Management Science
Microcomputer playfulness: development of a measure with workplace implications

MIS Quarterly
Computer self-efficacy: development of a measure and initial test

MIS Quarterly
The impacts on user performance and satisfaction of a voice-based front-end interface for a standard software tool

International Journal of Human-Computer Studies
The quality of online social relationships

Communications of the ACM - How the virtual inspires the real
Introduction: framing the issues

Perpetual contact
Hyper-coordination via mobile phones in Norway

Perpetual contact
The challenge of absent presence

Perpetual contact
From mass society to perpetual contact: models of communication technologies in social context

Perpetual contact
The Multilevel and Multifaceted Character of Computer Self-Efficacy: Toward Clarification of the Construct and An Integrative Framework for Research

Information Systems Research
Toward a more robust theory and measure of social presence: review and suggested criteria

Presence: Teleoperators and Virtual Environments
The effect of the agency and anthropomorphism of users' sense of telepresence, copresence, and social presence in virtual environments

Presence: Teleoperators and Virtual Environments
The Mobile Connection: The Cell Phone's Impact on Society

The Mobile Connection: The Cell Phone's Impact on Society
Skills required for participating in CMC courses: an empirical study

Computers & Education
Effects of communication mode on social presence, virtual presence, and performance in collaborative virtual environments

Presence: Teleoperators and Virtual Environments
Selective self-presentation in computer-mediated communication: Hyperpersonal dimensions of technology, language, and cognition

Computers in Human Behavior
Measuring Presence in Virtual Environments: A Presence Questionnaire

Presence: Teleoperators and Virtual Environments
Instant Messaging on Campus: Use and Integration in University Students' Everyday Communication

The Information Society
Adopt, adapt, abandon: Understanding why some young adults start, and then stop, using instant messaging

Computers in Human Behavior
Why shy people use instant messaging: Loneliness and other motives

Computers in Human Behavior

Quantified Score

Hi-index	0.00

Visualization

Abstract

The concept of communication competence has developed in the area of nonmediated interpersonal communication. With the advent of digital media, interpersonal communication has been heavily dependent on interpersonal media. The sharp distinction between theories for nonmediated communication and mediated communication is disappearing. The interconnectedness of face-to-face communication and mediated interpersonal communication is a salient current phenomenon. To explore the relation between two communication types this study investigated the relevance of the concept of communication competence with the interpersonal digital media; mobile phone, SMS, and instant messenger. Three facets were examined in particular: namely, the direct effects of communication competence and the indirect effects through individuals' cognitive process for interpersonal media and individuals' characteristics in interpersonal communication. The hypothesized model of mediated interpersonal communication competence was analyzed using structural equation model. The results revealed that communication competence was positively associated with mediated interpersonal communication competence. The indirect effects of communication competence through media efficacy and social presence were empirically supported. Relationship maintenance was found to mediate the effect of communication competence on mediated interpersonal communication competence. The links of two different communication fields and the theoretical implications of the findings were further discussed.