The elements of computer credibility
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Observed behavior and perceived value of authors in usenet newsgroups: bridging the gap
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using social psychology to motivate contributions to online communities
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Motivating Content Contributions to Online Communities: Toward a More Comprehensive Theory
HICSS '05 Proceedings of the Proceedings of the 38th Annual Hawaii International Conference on System Sciences - Volume 07
The Wisdom of Crowds
Increasing participation in online communities: A framework for human-computer interaction
Computers in Human Behavior
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Journal of the American Society for Information Science and Technology
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The bandwagon effect of collaborative filtering technology
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Information Processing and Management: an International Journal
Online stickiness: its antecedents and effect on purchasing intention
Behaviour & Information Technology
Authority vs. peer: how interface cues influence users
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Feedback Loops of Attention in Peer Production
CSE '09 Proceedings of the 2009 International Conference on Computational Science and Engineering - Volume 04
Effects of specialization in computers, web sites, and web agents on e-commerce trust
International Journal of Human-Computer Studies
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PERSUASIVE'12 Proceedings of the 7th international conference on Persuasive Technology: design for health and safety
Contributing to Wikipedia: Through Content or Social Interaction?
International Journal of Distributed Systems and Technologies
Recommendation in Online Health Communities
ASONAM '12 Proceedings of the 2012 International Conference on Advances in Social Networks Analysis and Mining (ASONAM 2012)
Understanding Group Dynamics in Health Forums
ASONAM '12 Proceedings of the 2012 International Conference on Advances in Social Networks Analysis and Mining (ASONAM 2012)
Life transitions and online health communities: reflecting on adoption, use, and disengagement
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
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Online health message boards have become popular, as users not only gain information from other users but also share their own experiences. However, as with most venues of user-generated content, there is need to constantly make quality evaluations as one sifts through enormous amounts of content. Can interface cues, conveying (1) pedigree of users posting content and (2) popularity of the posted content, help new users efficiently make credibility assessments? Furthermore, can the assignment of these same cues to their own posts serve to motivate content generation on their part? These questions were investigated in a 2-session between-subjects experiment (N = 99) with a prototype of a message-board that experimentally varied interface cues, and found that popularity indicators are more influential than pedigree indicators for both evaluation of existing content and contribution of new content. Findings also suggest theoretical mechanisms - involving such concepts as perceived authority, bandwagon effects, sense of agency and sense of community - by which cues affect user experience, providing rich implications for designing and deploying interface cues.