Plans and situated actions: the problem of human-machine communication
Plans and situated actions: the problem of human-machine communication
Computer Power and Human Reason: From Judgment to Calculation
Computer Power and Human Reason: From Judgment to Calculation
Persuasive Technology: Using Computers to Change What We Think and Do
Persuasive Technology: Using Computers to Change What We Think and Do
Journal of the American Society for Information Science and Technology
Categorization as Persuasion: Considering the Nature of the Mind
PERSUASIVE '08 Proceedings of the 3rd international conference on Persuasive Technology
Design methods for ethical persuasive computing
Proceedings of the 4th International Conference on Persuasive Technology
Persuasive system design: state of the art and future directions
Proceedings of the 4th International Conference on Persuasive Technology
Surveillance, persuasion, and panopticon
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
Behavior change support systems: a research model and agenda
PERSUASIVE'10 Proceedings of the 5th international conference on Persuasive Technology
Designing badges for a civic media platform: reputation and named levels
BCS-HCI '12 Proceedings of the 26th Annual BCS Interaction Specialist Group Conference on People and Computers
Three approaches to ethical considerations in the design of behavior change support systems
PERSUASIVE'13 Proceedings of the 8th international conference on Persuasive Technology
A foundation for the study of behavior change support systems
Personal and Ubiquitous Computing
Persuasion, Learning and Context Adaptation
International Journal of Conceptual Structures and Smart Applications
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This critical review of B.J. Fogg's book Persuasive Technology regards captology as an eclectic and formative work. It summarises two other reviewers' work and identifies several new strengths. It scrutinises Fogg's functional triad - computers functioning as tools, media and social actors - and some categorical changes are recommended. It investigates further Johnson's concerns about specific ethical omissions, nominating a new term, compusuasion, for the resultant but unintended, exogenous behaviour/attitude change effects of captological design. The review commences to more carefully define what constitutes persuasion and draws attention to the distinction between persuasion techniques in general and the behavioural changes that result from advocacy and education. The reviewer concludes that a fundamental ethic be that the designer's intent be exposed at the commencement of the user's engagement with the program and proffers the idea of persuasion resulting in a new conviction, induced by others, as a helpful definition of persuasion.