Apprenticing with the customer
Communications of the ACM
Contextual design: using customer work models to drive system design (abstract)
CHI '95 Conference Companion on Human Factors in Computing Systems
Contextual design: using customer work models to drive systems design
Conference Companion on Human Factors in Computing Systems
Getting started on a contextual project
CHI 98 Cconference Summary on Human Factors in Computing Systems
Contextual design: using customer work models to drive systems design
CHI 98 Cconference Summary on Human Factors in Computing Systems
interactions
Customer-focused design data in a large, multi-site organization
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Contextual design: using customer work models to drive systems design
CHI '99 Extended Abstracts on Human Factors in Computing Systems
Getting started on a contextual project
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Contextual design: using customer work models to drive systems design
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
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