Agents that reduce work and information overload
Communications of the ACM
How senior managers acquire and use information in environmental scanning
Information Processing and Management: an International Journal
Determinates of EIS acceptance
Information and Management
Building executive information systems and other decision support applications
Building executive information systems and other decision support applications
Qualitative research in information systems
MIS Quarterly
Decision Support Systems - From information retrieval to knowledge management: enabling technologies and best practices
Introduction: personalized views of personalization
Communications of the ACM
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Machine learning in automated text categorization
ACM Computing Surveys (CSUR)
The New Science of Management Decision
The New Science of Management Decision
Decision Support Systems and Intelligent Systems
Decision Support Systems and Intelligent Systems
A Roadmap of Agent Research and Development
Autonomous Agents and Multi-Agent Systems
Information Processing and Management: an International Journal - Issues of context in information retrieval
Usability Challenges in Agent Based Services
IS&N '99 Proceedings of the 6th International Conference on Intelligence and Services in Networks: Paving the Way for an Open Service Market
Quality in Use: Incorporating Human Factors into the Software Engineering Lifecycle
ISESS '97 Proceedings of the 3rd International Software Engineering Standards Symposium (ISESS '97)
A perspective on software agents research
The Knowledge Engineering Review
Intelligent infomediary for web financial information
Decision Support Systems
ACAI: agent-based context-aware infrastructure for spontaneous applications
Journal of Network and Computer Applications
A rough-fuzzy document grading system for customized text information retrieval
Information Processing and Management: an International Journal
User participation in decision support systems development: influencing system outcomes
European Journal of Information Systems
Contextual information management using contract: based workflow
Proceedings of the 2nd conference on Computing frontiers
Proceedings of the 2005 ACM symposium on Applied computing
Improving information retrieval effectiveness by assigning context to documents
ISICT '04 Proceedings of the 2004 international symposium on Information and communication technologies
A New Classification Scheme for Software Agents
ICITA '05 Proceedings of the Third International Conference on Information Technology and Applications (ICITA'05) Volume 2 - Volume 02
Understanding qualitative data: a framework of text analysis methods
Journal of Management Information Systems - Special section: Strategic and competitive information systems
What Is Social Informatics and Why Does It Matter?
The Information Society
Design and development of agent-based procurement system to enhance business intelligence
Expert Systems with Applications: An International Journal
Expert Systems with Applications: An International Journal
Modeling and implementing an agent-based environmental health impact decision support system
Expert Systems with Applications: An International Journal
The agent-based negotiation process for B2C e-commerce
Expert Systems with Applications: An International Journal
The problem of information overload in business organisations: a review of the literature
International Journal of Information Management: The Journal for Information Professionals
Hi-index | 12.05 |
According to Simon's (1977) decision making theory, intelligence is the first and most important phase in the decision making process. With the escalation of information resources available to business executives, it is becoming imperative to explore the potential and challenges of using agent-based systems to support the intelligence phase of decision-making. This research examines UK executives' perceptions of using agent-based support systems and the criteria for design and development of their ''ideal'' intelligent software agents. The study adopted an inductive approach using focus groups to generate a preliminary set of design criteria of ''ideal'' agents. It then followed a deductive approach using semi-structured interviews to validate and enhance the criteria. This qualitative research has generated unique insights into executives' perceptions of the design and use of agent-based support systems. The systematic content analysis of qualitative data led to the proposal and validation of design criteria at three levels. The findings revealed the most desirable criteria for agent based support systems from the end users' point view. The design criteria can be used not only to guide intelligent agent system design but also system evaluation.