Design dimensions enabling divergent behaviour across physical, digital, and social library interfaces

  • Authors:
  • Lennart Björneborn

  • Affiliations:
  • Royal School of Library and Information Science, Copenhagen, Denmark

  • Venue:
  • PERSUASIVE'10 Proceedings of the 5th international conference on Persuasive Technology
  • Year:
  • 2010

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Abstract

What design dimensions across physical, digital, and social library interfaces may enable and trigger users to find more information resources than planned or known in advance? The paper outlines a conceptual framework with libraries as integrative interfaces across physical, digital, and social affordances and users that mix convergent (goal-directed) and divergent (exploratory) information behaviour. Ten design dimensions that enable and trigger divergent behaviour are outlined. Implications for persuasive design are discussed.