Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Electronic commerce: a manager's guide
Electronic commerce: a manager's guide
A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling
A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling
Predicting e-services adoption: a perceived risk facets perspective
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Technology acceptance model for internet banking: an invariance analysis
Information and Management
Consumer reactions to electronic shopping on the world wide web
International Journal of Electronic Commerce
The effect of Internet general privacy concern on customer behavior
Electronic Commerce Research
International Journal of Electronic Commerce
Electronic Commerce Research and Applications
Re-examining perceived ease of use and usefulness
MIS Quarterly
E-banking: challenges and opportunities in the Greek banking sector
Electronic Commerce Research
The adoption and concerns of e-finance in Malaysia
Electronic Commerce Research
Factors affecting the adoption of Internet Banking in Hong Kong-implications for the banking sector
International Journal of Information Management: The Journal for Information Professionals
Online banking: a field study of drivers, development challenges, and expectations
International Journal of Information Management: The Journal for Information Professionals
Is ICT the Key to Development?
Journal of Global Information Management
Banks and information technology: marketability vs. relationships
Electronic Commerce Research
Mobile-banking adoption by Iranian bank clients
Telematics and Informatics
A systematic review of Internet banking adoption
Telematics and Informatics
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One of the major issues banks are faced with in providing Internet Banking (IB) services is the adoption of these services by the customers. This study seeks answer to the question that whether bank customers' awareness of the services and advantages of IB is effective in reducing the negative effect of customers' perceived risk on their intention of IB adoption. To this end, the two constructs of the dimensions of the perceived risk and IB awareness are simultaneously considered. Besides, in the research model, the effect of IB awareness on each dimension of the perceived risk and the effect of these dimensions on intention of IB adoption by the customers are investigated. The results indicate that IB awareness acts as a factor reducing all dimensions of the perceived risk (including time, financial, performance, social, security, and privacy). In addition, it was found out that except for social risk, other dimensions of the perceived risk have significantly negative effect on the intention of IB adoption. Finally, proving the direct and positive effect of IB awareness on adoption intention, it was concluded that the dimensions of customers' perceived risk plays a mediating role in the positive effect of IB awareness on IB adoption intention. In this respect, management approaches centered on the concept of IB awareness are offered for reducing the dimensions of customers' perceived risk.