International Journal of Man-Machine Studies
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Assessing IT usage: the role of prior experience
MIS Quarterly
Electronic commerce: a manager's guide
Electronic commerce: a manager's guide
Building consumer trust online
Communications of the ACM
Predictors of online buying behavior
Communications of the ACM
Factors influencing the adoption of Internet banking
Journal of the AIS
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
Predicting e-services adoption: a perceived risk facets perspective
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Internet self-efficacy and electronic service acceptance
Decision Support Systems
Technology acceptance model for internet banking: an invariance analysis
Information and Management
International Journal of Human-Computer Studies
A study on decision factors in adopting an online stock trading system by brokers in Taiwan
Decision Support Systems
International Journal of Human-Computer Studies - Human-computer interaction research in the managemant information systems discipline
An empirical assessment of a modified technology acceptance model
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Adoption of internet banking: an empirical study in Hong Kong
Decision Support Systems
Investigation on the model of consumers' perceived risk-integrated viewpoint
Expert Systems with Applications: An International Journal
Trust and TAM in online shopping: an integrated model
MIS Quarterly
Mapping the reasons for resistance to Internet banking: A means-end approach
International Journal of Information Management: The Journal for Information Professionals
A strategic case for e-adoption in healthcare supply chains
International Journal of Information Management: The Journal for Information Professionals
Factors affecting the adoption of Internet Banking in Hong Kong-implications for the banking sector
International Journal of Information Management: The Journal for Information Professionals
Internet banking services and fees: the case of Greece
International Journal of Electronic Finance
Improving e-banking security with biometrics: modelling user attitudes and acceptance
NTMS'09 Proceedings of the 3rd international conference on New technologies, mobility and security
Understanding consumer acceptance of mobile payment services: An empirical analysis
Electronic Commerce Research and Applications
Antecedents of customer satisfaction with online banking in China: The effects of experience
Computers in Human Behavior
IT infrastructure capabilities and IT project success: a development team perspective
Information Technology and Management
Electronic Commerce Research and Applications
From marketplace to marketspace: Investigating the consumer switch to online banking
Electronic Commerce Research and Applications
The challenge for multichannel services: Cross-channel free-riding behavior
Electronic Commerce Research and Applications
A Comprehensive Model of Perceived Risk of E-Commerce Transactions
International Journal of Electronic Commerce
The role of inter-channel trust transfer in establishing mobile commerce trust
Electronic Commerce Research and Applications
Online shopping behaviour: moderating role of gender and product category
International Journal of Business Information Systems
Developing an explorative model for SaaS adoption
Expert Systems with Applications: An International Journal
To use or not to use: understanding the factors affecting continuance intention of mobile banking
International Journal of Mobile Communications
An integrated adoption model for e-books in a mobile environment: Evidence from South Korea
Telematics and Informatics
Factors Affecting e-Payment Adoption in Nigeria
Journal of Electronic Commerce in Organizations
Understanding the Behavioral Determinants of M-Banking Adoption: Bruneian Perspectives
Journal of Electronic Commerce in Organizations
Social networks: intentions and usage
Proceedings of the 2013 International Conference on Information Systems and Design of Communication
A study of SME private healthcare personnel acceptance of Clinic Information System in Malaysia
International Journal of Business Information Systems
Factors encouraging the internet banking adoption in Thailand
International Journal of Electronic Finance
A systematic review of Internet banking adoption
Telematics and Informatics
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Online banking (Internet banking) has emerged as one of the most profitable e-commerce applications over the last decade. Although several prior research projects have focused on the factors that impact on the adoption of information technology or Internet, there is limited empirical work which simultaneously captures the success factors (positive factors) and resistance factors (negative factors) that help customers to adopt online banking. This paper explores and integrates the various advantages of online banking to form a positive factor named perceived benefit. In addition, drawing from perceived risk theory, five specific risk facets - financial, security/privacy, performance, social and time risk - are synthesized with perceived benefit as well as integrated with the technology acceptance model (TAM) and theory of planned behavior (TPB) model to propose a theoretical model to explain customers' intention to use online banking. The results indicated that the intention to use online banking is adversely affected mainly by the security/privacy risk, as well as financial risk and is positively affected mainly by perceived benefit, attitude and perceived usefulness. The implications of integrating perceived benefit and perceived risk into the proposed online banking adoption model are discussed.