Using perceived ease of use and perceived usefulness to predict acceptance of the World Wide Web
WWW7 Proceedings of the seventh international conference on World Wide Web 7
Initial trust, perceived risk, and the adoption of internet banking
ICIS '00 Proceedings of the twenty first international conference on Information systems
Extending the TAM for a World-Wide-Web context
Information and Management
Diffusion of e-commerce: an analysis of the adoption of four e-commerce activities
Telematics and Informatics
Factors influencing the usage of websites: the case of a generic portal in The Netherlands
Information and Management
International Journal of Human-Computer Studies - Special issue on HCI and MIS
Predicting e-services adoption: a perceived risk facets perspective
International Journal of Human-Computer Studies - Special issue on HCI and MIS
An empirical study on predicting user acceptance of e-shopping on the Web
Information and Management
It's all about attitude: revisiting the technology acceptance model
Decision Support Systems
Internet self-efficacy and electronic service acceptance
Decision Support Systems
Technology acceptance model for internet banking: an invariance analysis
Information and Management
International Journal of Human-Computer Studies
International Journal of Human-Computer Studies
The role of moderating factors in user technology acceptance
International Journal of Human-Computer Studies
Identifying issues in customer relationship management at Merck-Medco
Decision Support Systems
The mediation of external variables in the technology acceptance model
Information and Management
Adoption of internet banking: an empirical study in Hong Kong
Decision Support Systems
Convenience and TAM in a ubiquitous computing environment: The case of wireless LAN
Electronic Commerce Research and Applications
The effects of perceived risk and technology type on users' acceptance of technologies
Information and Management
Electronic Commerce Research and Applications
Trust and TAM in online shopping: an integrated model
MIS Quarterly
The acceptance and use of a business-to-business information system
International Journal of Information Management: The Journal for Information Professionals
Examining mobile banking user adoption from the perspectives of trust and flow experience
Information Technology and Management
Understanding users' initial trust in mobile banking: An elaboration likelihood perspective
Computers in Human Behavior
Understanding continuance usage of mobile services
International Journal of Mobile Communications
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Even though scholars have placed considerable focus on studying the attitudes and intentions towards using the virtual market (marketspace), there are still few studies that examine the potential effect of the physical market (marketplace) on the virtual market. The physical and virtual markets have some substitution effects; as users utilize the virtual market more frequently, they use the physical market less regularly. Under this premise, factors relating to the physical market may have a potential effect on the user's acceptance of the virtual market. The primary goal of this study was to explore the factors that affect the attitude and intention towards switching from the physical to the virtual market in the context of online banking. In total, 400 questionnaires were sent out and 250 effective questionnaires were returned, for an effective recovery rate of 62.5%. Factor analysis and regression analysis were used to examine the hypotheses. The results showed that perceived usefulness, perceived ease of use and offline trust have positive effects on attitude towards switching. Additionally, offline loyalty and switching costs had negative significant influence on attitude towards switching. Moreover, attitude towards switching had a positive effect on the behavior intention to switch. Finally, computer self-efficacy moderates the effect of attitudes and behavior intention towards switching to online banking.