A comparison of the views of business and IT management on success factors for strategic alignment
Information and Management
Steps to the Future: Fresh Thinking on the Management of It-Based Organizational Transformation
Steps to the Future: Fresh Thinking on the Management of It-Based Organizational Transformation
International Journal of Information Management: The Journal for Information Professionals
Assessing information culture-an exploratory model
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
Management of IT-enabled change in a public organisation in Tanzania
International Journal of Information Systems and Change Management
International Journal of Information Management: The Journal for Information Professionals
Achieving top management support with business knowledge and role of IT/IS personnel
International Journal of Information Management: The Journal for Information Professionals
The critical success factors of business process management
International Journal of Information Management: The Journal for Information Professionals
Toward a model-driven, alignment-oriented ERP methodology
Computers in Industry
Hi-index | 0.00 |
The relationship between the business and IT departments in the context of the organisation has been characterised as highly divisive. Contributing problems appear to revolve around the failure to adequately communicate and understand the required information for the alignment of business and IT strategies and infrastructures. This study takes a communication-based view on the concept of alignment, in terms of the relationship between the retail business and IT within a major high street UK bank. A research framework (PICTURE) is used to provide insight into this relationship and guide the analysis of interviews with 29 individuals on mid-high management level for their thematic content. The paper highlights the lessons that can be derived from the study of the BIT relationship and how possible improvements could be made.