The media equation: how people treat computers, television, and new media like real people and places
Toward Machine Emotional Intelligence: Analysis of Affective Physiological State
IEEE Transactions on Pattern Analysis and Machine Intelligence - Graph Algorithms and Computer Vision
To feel or not to feel: the role of affect in human-computer interaction
International Journal of Human-Computer Studies - Application of affective computing in human—Computer interaction
The researcher's dilemma: evaluating trust in computer-mediated communication
International Journal of Human-Computer Studies - Special issue: Trust and technology
International Journal of Human-Computer Studies - Special issue: Subtle expressivity for characters and robots
The facial expression effect of an animated agent on the decisions taken in the negotiation game
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Generation and visualization of emotional states in virtual characters
Computer Animation and Virtual Worlds - CASA'2008 Special Issue
Affective interaction: How emotional agents affect users
International Journal of Human-Computer Studies
Virtual proximity and facial expressions of computer agents regulate human emotions and attention
Computer Animation and Virtual Worlds - CASA' 2010 Special Issue
The effect of expression of anger and happiness in computer agents on negotiations with humans
The 10th International Conference on Autonomous Agents and Multiagent Systems - Volume 3
The impact of emotion displays in embodied agents on emergence of cooperation with people
Presence: Teleoperators and Virtual Environments
| Hi-index | 0.00 |
Previous research illustrates that people can be influenced by the emotional displays of computer-generated agents. What is less clear is if these influences arise from cognitive or affective process (i.e., do people use agent displays as information or do they provoke user emotions). To unpack these processes, we examine the decisions and physiological reactions of participants (heart rate and electrodermal activity) when engaged in a decision task (prisoner's dilemma game) with emotionally expressive agents. Our results replicate findings that people's decisions are influenced by such emotional displays, but these influences differ depending on the extent to which these displays provoke an affective response. Specifically, we show that an individual difference known as electrodermal lability predicts the extent to whether people will engage affectively or strategically with such agents, thereby better predicting their decisions. We discuss implications for designing agent facial expressions to enhance social interaction between humans and agents. Copyright © 2012 John Wiley & Sons, Ltd.