Understanding, scoping and defining user experience: a survey approach
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Building a unified framework for the practice of experience design
CHI '09 Extended Abstracts on Human Factors in Computing Systems
Designing for the Digital Age: How to Create Human-Centered Products and Services
Designing for the Digital Age: How to Create Human-Centered Products and Services
Experience-Centered Design: Designers, Users, and Communities in Dialogue
Experience-Centered Design: Designers, Users, and Communities in Dialogue
User experience evaluation methods: current state and development needs
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
STORIFY: a tool to assist design teams in envisioning and discussing user experience
CHI '11 Extended Abstracts on Human Factors in Computing Systems
Experience characters: a design tool for communicating mobile phone experiences to designers
Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
How designers can make sense of qualitative research findings: a case study
Proceedings of the 7th Nordic Conference on Human-Computer Interaction: Making Sense Through Design
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This workshop aims to identify and improve current strategies and practices for transferring knowledge from qualitative user studies to become inspiration for an experience-centered design process. The message (e.g., qualitative user study results) can be skewed when passed on from one phase to another in the design and development process. Moreover, the way insights are communicated is often not inspiring enough. We intend to get practitioners and academics engaged in a discussion about how to best transfer research findings of especially qualitative user studies and prevent loss of valuable information. Best practices, failure and success stories are especially welcomed as contributions. At the end of this workshop we will have identified strengths of a few methods, tools, and techniques selected from examples of best practices. Also, we will have summarized limitations and challenges of knowledge transfer and communication practices within experience-centered design.