The unified software development process
The unified software development process
Measuring usability: are effectiveness, efficiency, and satisfaction really correlated?
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Natural spoken dialogue systems for telephony applications
Communications of the ACM
Art of Software Testing
Planning Extreme Programming
Assessment of learner satisfaction with asynchronous electronic learning systems
Information and Management
Analysing interactive voice services
Computer Networks: The International Journal of Computer and Telecommunications Networking - Special issue: Directions in feature interaction research
An approach to usability evaluation of e-learning applications
Universal Access in the Information Society
Designing aural information architectures
SIGDOC '06 Proceedings of the 24th annual ACM international conference on Design of communication
Adaptation in current e-learning systems
Computer Standards & Interfaces
User simulation as testing for spoken dialog systems
SIGdial '08 Proceedings of the 9th SIGdial Workshop on Discourse and Dialogue
Voice interactive classroom, a service-oriented software architecture for speech-enabled learning
Journal of Network and Computer Applications
Voice interactive learning: a framework and evaluation
Proceedings of the 18th ACM conference on Innovation and technology in computer science education
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This paper provides an insight into the process of developing comprehensive voice-enabled and interoperable learning services. We provide a background on the Voice Interactive Classroom, a service-oriented architecture that enables cross-platform multichannel access to Internet-based learning. Strategies and practices for designing, developing, documenting and evaluating service-oriented applications are also presented, which allow aural access to existing e-learning platforms. In addition, we summarise the development of four voice-enabled learning services and report the findings obtained from evaluating their usability and didactic effectiveness. This research is intended to facilitate students and practitioners with planning, implementing and evaluating their own solutions. Copyright © 2012 John Wiley & Sons, Ltd.