Information encountering: a conceptual framework for accidental information discovery
ISIC '96 Proceedings of an international conference on Information seeking in context
Sharing multimedia content with interactive public displays: a case study
DIS '04 Proceedings of the 5th conference on Designing interactive systems: processes, practices, methods, and techniques
Proceedings of the 17th annual ACM symposium on User interface software and technology
Urban probes: encountering our emerging urban atmospheres
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Human information behavior: Integrating diverse approaches and information use
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Kimono: kiosk-mobile phone knowledge sharing system
MUM '05 Proceedings of the 4th international conference on Mobile and ubiquitous multimedia
Public Ubiquitous Computing Systems: Lessons from the e-Campus Display Deployments
IEEE Pervasive Computing
Guest Editors' Introduction: Building a Sensor-Rich World
IEEE Pervasive Computing
Usability evaluation considered harmful (some of the time)
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
It's Mine, Don't Touch!: interactions at a large multi-touch display in a city centre
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Information Foraging Theory: Adaptive Interaction with Information
Information Foraging Theory: Adaptive Interaction with Information
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Pervasive '08 Proceedings of the 6th International Conference on Pervasive Computing
BlueInfo: Open Architecture for Deploying Web Services in WPAN Hotspots
ICWS '09 Proceedings of the 2009 IEEE International Conference on Web Services
A taxonomy for and analysis of multi-person-display ecosystems
Personal and Ubiquitous Computing
UBI-Hotspot 1.0: Large-Scale Long-Term Deployment of Interactive Public Displays in a City Center
ICIW '10 Proceedings of the 2010 Fifth International Conference on Internet and Web Applications and Services
Requirements and design space for interactive public displays
Proceedings of the international conference on Multimedia
Pervasive'12 Proceedings of the 10th international conference on Pervasive Computing
What makes you click: exploring visual signals to entice interaction on public displays
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Waving to a touch interface: descriptive field study of a multipurpose multimodal public display
Proceedings of the 2nd ACM International Symposium on Pervasive Displays
Proceedings of the 2013 ACM international joint conference on Pervasive and ubiquitous computing
Hi-index | 0.00 |
We present a multipronged comparative study of citizens' self-proclaimed information needs and actual information seeking behavior in smart urban spaces. We first conducted several user studies to identify the types of information services that citizens believed to be useful in urban setting utilizing methods ranging from contextual inquiry with lo-fi prototypes to "card sorting" exercise with a separate set of participants, and finally to implementing selected services. We then made a sizeable constructive intervention into the urban space by deploying in a city center 12 large, interactive public displays called "hotspots" to offer a wide range of previously identified information services. We collected comprehensive qualitative and quantitative data on the usage of the hotspots and their services by the general public during 13聽months. Our study reveals discrepancies between a priori and a posteriori information seeking strategies extracted from the self-proclaimed information needs and the actual usage of the hotspots.