A foundation for the study of group decision support systems
Management Science
Computer-based systems for cooperative work and group decision making
ACM Computing Surveys (CSUR)
A field study of the software design process for large systems
Communications of the ACM
The effect of medium and task on dyadic communication
ICIS '92 Proceedings of the thirteenth international conference on Information systems
What video can and can't do for collaboration: a case study
MULTIMEDIA '93 Proceedings of the first ACM international conference on Multimedia
Antecedents and consequences of project team cross-functional cooperation
Management Science
What mix of video and audio is useful for small groups doing remote real-time design work?
CHI '95 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
WWW-based negotiation support: design, implementation, and use
Decision Support Systems
Information and Management
Supporting virtual team-building with a GSS: an empirical investigation
Decision Support Systems
Collaborative Decision Making: A Connectionist Paradigm for Dialectical Support
Information Systems Research
Beyond Media Richness: An Empirical Test of Media Synchronicity Theory
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences - Volume 1
An assessment of group support systems experimental research: methodology and results
Journal of Management Information Systems - Special issue: GSS insights: a look back at the lab, a look forward from the field
Effects of four modes of group communication on the outcomes of software requirements determination
Journal of Management Information Systems
The global network organization of the future: information management opportunities and challenges
Journal of Management Information Systems - Special issue: Information technology and organization design
TeamSpirit: Design, implementation, and evaluation of a Web-based group decision support system
Decision Support Systems
Organising for networking and virtual teams the effects of the legal environment
International Journal of Networking and Virtual Organisations
A model to develop effective virtual teams
Decision Support Systems
Modelling the characteristics of virtual teams' structure
International Journal of Business Intelligence and Data Mining
Social communication behaviors of virtual leaders
Telecommunication Economics
Compensatory Adaptation to Media Obstacles: An Experimental Study of Process Redesign Dyads
Information Resources Management Journal
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Technological advances have an ever-increasing impact on our society. Globalization and the changing structures of organizations have created virtual work groups that are distributed across space different sites and time. Collaboration among workers is vital to both ongoing organizational activities and project-based activities. Communication is often seen as the most important factor contributing to the success of individuals, project teams, and organizational growth. Improved connectivity together with the increase in groups and teams has resulted in increased interest in extending the usefulness of IT at the individual level to support the issues faced by dispersed teams. This study compares the performance of sixty-four virtual teams utilizing four different collaborative technologies; text-only, audio-only, text-video and audio-video. While the results of the study found no significant difference between the quality of the decisions for teams using text-only versus audio-only communication, the addition of video to audio-only communication resulted in a significant improvement in the quality of teams' strategic decisions.