The action workflow approach to workflow management technology
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Key to the information highway
Communications of the ACM
Learning theory in practice: case studies of learner-centered design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The design of guided learner-adaptable scaffolding in interactive learning environments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
ARTEMIS: learner-centered design of an information seeking environment for K-12 education
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The GOMS Family of Analysis Techniques: Tools for Design and Evaluation
The GOMS Family of Analysis Techniques: Tools for Design and Evaluation
A characterization of the scientific data analysis process
VIS '92 Proceedings of the 3rd conference on Visualization '92
An integrated approach to implementing collaborative inquiry in the classroom
CSCL '97 Proceedings of the 2nd international conference on Computer support for collaborative learning
Re-forming information: a case study in teaching content encapsulation
SIGDOC '01 Proceedings of the 19th annual international conference on Computer documentation
A Case Study to Distill Structural Scaffolding Guidelines for Scaffolded Software Environments
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Evaluation criteria for scaffolding in learner-centered tools
CHI '00 Extended Abstracts on Human Factors in Computing Systems
A framework for understanding the development of educational software
The human-computer interaction handbook
IdeaKeeper notepads: scaffolding digital library information analysis in online inquiry
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Stencils-based tutorials: design and evaluation
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Why scaffolding should sometimes make tasks more difficult for learners
CSCL '02 Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community
Using handhelds to support collaborative learning
CSCL '02 Proceedings of the Conference on Computer Support for Collaborative Learning: Foundations for a CSCL Community
SINQ: designing social media to foster everyday scientific inquiry for children
Proceedings of the 12th International Conference on Interaction Design and Children
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We are exploring a new class of tools for learners: scaffoldedintegrated tool environments (or SITES), which address the needs oflearners trying to engage in new, complex work processes. A crucialphase within a learner-centered design approach for SITE designinvolves analyzing the work process to identify areas wherelearners need support to engage in the process. Here we discuss thedesign of Symphony, a SITE for high-school science students.Specifically, we discuss how the process-space model helped usanalyze the science inquiry process to help us identify a detailedset of learner needs, leading to a full set of process scaffoldingstrategies for Symphony.