Emotional interfaces for interactive aardvarks: designing affect into social interfaces for children

Authors:
Erik Strommen;Kristin Alexander
Affiliations:
Microsoft Corporation, One Microsoft Way, Redmond, WA;Knowledge Kids Enterprises, 1250 45^th St., Suite 150, Emeryville, CA
Venue:
Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Year:
1999

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Abstract

Character-based social interfaces present a unique opportunityto integrate emotion into technology interactions. The presentpaper reports on the use of three emotional interactions (humor,praise, and affection) in the audio interfaces for twocharacter-based interactive learning toys. The reasons forselecting the emotions used, the design rationale for theirapplication, and findings from usability testing are reviewed. Itis suggested that as a form of pretend play-acting akin topuppetry, social interfaces can engage the emotions of users in avariety of beneficial ways.