Promoting awareness of work activities through peripheral displays

  • Authors:
  • Elaine M. Huang;Joe Tullio;Tony J. Costa;Joseph F. McCarthy

  • Affiliations:
  • Georgia Institute of Technology, Atlanta, GA;Georgia Institute of Technology, Atlanta, GA;Accenture Technology Labs, Northbrook, IL;Accenture Technology Labs, Northbrook, IL

  • Venue:
  • CHI '02 Extended Abstracts on Human Factors in Computing Systems
  • Year:
  • 2002

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Abstract

The globalization of the workforce, growing prevalence of dynamic project-oriented teams, increasing flexibility in work times and places is beneficial to companies and workers. However, they contribute to the fragmentation of the workforce, reducing awareness of colleagues' activities. These awareness "gaps" result in missed opportunities for collaboration and sharing of relevant knowledge, as well as a diminished sense of community. We have conducted a user study to better understand these gaps in one particular workgroup, and designed a system to promote stronger awareness of workplace activities using peripheral displays.