Considerations in the usage of text to speech (TTS) in the creation of natural sounding voice enabled web systems

  • Authors:
  • Bryan Duggan;Mark Deegan

  • Affiliations:
  • National College of Ireland, IFSC, Dublin, Ireland;Dublin Institute of Technology, Dublin, Ireland

  • Venue:
  • ISICT '03 Proceedings of the 1st international symposium on Information and communication technologies
  • Year:
  • 2003

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Abstract

The voice enabled web is a combination of XML based markup languages, speech recognition, text to speech (TTS) and web technologies. Key to the success of voice enabled web applications is the "naturalness" of the interface. Users are much more likely to interact with a system they feel comfortable with and that responds in a human like way. This paper describes the deployment of TTS in commercial voice enabled web systems and considers whether the excessive usage of TTS can be detrimental to users perceptions of the system.