Decisional guidance for computer-based decision support
MIS Quarterly
The effects of decision support and task contingencies on model formulation: a cognitive perspective
Decision Support Systems - Special issue: DSS on model formulation
On the effectiveness of decisional guidance
Decision Support Systems
Data mining
Providing Decisional Guidance for Multicriteria Decision Making in Groups
Information Systems Research
Do men and women use feedback provided by their Decision Support Systems (DSS) differently?
Decision Support Systems
How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations
Information Systems Research
Information Systems Frontiers
Assessing Screening and Evaluation Decision Support Systems: A Resource-Matching Approach
Information Systems Research
A GIS-based multicriteria spatial decision support system for planning urban infrastructures
Decision Support Systems
Environmental Modelling & Software
User satisfaction with Web-based DSS: The role of cognitive antecedents
International Journal of Information Management: The Journal for Information Professionals
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Many management science/operations research (MS/OR) models have been developed to improve decision making. Too often, these models are underutilized. Users generally favor less effortful strategies. The challenge then is to increase the users' willingness to expend effort. We perform a study using cognitive feedforward and feedback to increase awareness of the improved accuracy to be obtained from complex models. Models of increasing complexity are presented to subjects with feedback regarding their accuracy. Participants overwhelmingly indicated an intention to use the most complex model. The implication for decision support system (DSS) designers is that users will expend more effort if the potential accuracy gains are made more salient.