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Socializing the human-computer environment
Socializing the human-computer environment
Groupware: some issues and experiences
Communications of the ACM
Computer-supported cooperative work and groupware
Computer-supported cooperative work and groupware
The network nation: human communication via computer
The network nation: human communication via computer
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Learning networks: a field guide to teaching and learning online
Learning networks: a field guide to teaching and learning online
The knowledge integration environment: theory and design
CSCL '95 The first international conference on Computer support for collaborative learning
Multimedia information and learning
Journal of Educational Multimedia and Hypermedia
Integrated interfaces for decision-support with simulation
WSC '91 Proceedings of the 23rd conference on Winter simulation
Virtual Community: Homesteading on the Electronic Frontier
Virtual Community: Homesteading on the Electronic Frontier
Harvard Business Review on Knowledge Management
Harvard Business Review on Knowledge Management
The Social Life of Information
The Social Life of Information
Building Virtual Communities: Learning and Change in Cyberspace
Building Virtual Communities: Learning and Change in Cyberspace
The role of the backchannel in collaborative learning environments
ICLS '06 Proceedings of the 7th international conference on Learning sciences
A consumer support architecture for enhancing customer relationships
WSEAS Transactions on Information Science and Applications
An architecture for consumer support systems
SEPADS'09 Proceedings of the 8th WSEAS International Conference on Software engineering, parallel and distributed systems
CoPe_it!: argumentative collaboration towards learning
CSCL'09 Proceedings of the 9th international conference on Computer supported collaborative learning - Volume 2
Towards a framework for seamless learning environments
ICLS'08 Proceedings of the 8th international conference on International conference for the learning sciences - Volume 2
A construction method for the ontology of customer information in consumer support systems
E-ACTIVITIES'09/ISP'09 Proceedings of the 8th WSEAS International Conference on E-Activities and information security and privacy
An ontology-based architecture for consumer support systems
WSEAS Transactions on Information Science and Applications
Knowledge sharing in E-collaboration
EGOV'10 Proceedings of the 9th IFIP WG 8.5 international conference on Electronic government
A distributed cognition account of mature XP teams
XP'06 Proceedings of the 7th international conference on Extreme Programming and Agile Processes in Software Engineering
International Journal of Web-Based Learning and Teaching Technologies
Argumentation-Based Learning for Communities of Practice
International Journal of Knowledge Society Research
Tapping the educational potential of Facebook: Guidelines for use in higher education
Education and Information Technologies
Using hybrid semantic information filtering approach in communities of practice of E-learning
Journal of Web Engineering
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Knowledge and learning exist as byproducts of social processes such as those that take place in communities of practice. We describe two frameworks for understanding and building online knowledge-building communities, or online communities of practice that enhance collective knowledge. First, the C4P framework is described as a way of understanding how knowledge is created and disseminated by participants in a community of practice. Second, we discuss ways in which technology provides added value for learning in these environments using the DDC (Design for Distributed Cognition) framework, and link this to the particular goals of a knowledge-building community. Examples from two large online communities are discussed.