Exploring wearable ambient displays for social awareness
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Socialising across channels: group multichannel communication
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
Cross-channel mobile social software: an empirical study
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Messaging design and beyond: learning from a user study on holiday greeting messages
Mobility '07 Proceedings of the 4th international conference on mobile technology, applications, and systems and the 1st international symposium on Computer human interaction in mobile technology
Cluestr: mobile social networking for enhanced group communication
Proceedings of the ACM 2009 international conference on Supporting group work
Chatter on the red: what hazards threat reveals about the social life of microblogged information
Proceedings of the 2010 ACM conference on Computer supported cooperative work
A scalable framework for mobile real-time group communication services
Computer Networks: The International Journal of Computer and Telecommunications Networking
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Text messaging has become an integral part of mobile communication, with a significant impact on cultural and social norms in many countries. Our goal is to explore how group-based text messaging enables continuous social awareness, group coordination and smart convergence on social events. We implemented a group text messaging system, Swarm, and deployed it to several communication groups for ten months. Through usage logs, questionnaires, text analysis, and direct observation we examined how people integrate group text messaging into their day to day social lives. Swarm was used primarily for lightweight distribution of context information (availability, location, and event status) in order to facilitate social convergence. We discuss the lessons learned from our deployment, and the implications for the design of mobile, group communication systems.