Chatter on the red: what hazards threat reveals about the social life of microblogged information

Authors:
Kate Starbird;Leysia Palen;Amanda L. Hughes;Sarah Vieweg
Affiliations:
University of Colorado at Boulder, Boulder, CO, USA;University of Colorado at Boulder, Boulder, CO, USA;University of Colorado at Boulder, Boulder, CO, USA;University of Colorado at Boulder, Boulder, CO, USA
Venue:
Proceedings of the 2010 ACM conference on Computer supported cooperative work
Year:
2010

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Abstract

This paper considers a subset of the computer-mediated communication (CMC) that took place during the flooding of the Red River Valley in the US and Canada in March and April 2009. Focusing on the use of Twitter, a microblogging service, we identified mechanisms of information production, distribution, and organization. The Red River event resulted in a rapid generation of Twitter communications by numerous sources using a variety of communications forms, including autobiographical and mainstream media reporting, among other types. We examine the social life of microblogged information, identifying generative, synthetic, derivative and innovative properties that sustain the broader system of interaction. The landscape of Twitter is such that the production of new information is supported through derivative activities of directing, relaying, synthesizing, and redistributing, and is additionally complemented by socio-technical innovation. These activities comprise self-organization of information.