Towards mood-oriented interfaces for synchronous interaction

Authors:
J. Alfredo Sánchez;Ingrid Kirschning;Juan Carlos Palacio;Yulia Ostróvskaya
Affiliations:
Universidad de las Américas, Puebla, Cholula, Puebla, Mexico;Universidad de las Américas, Puebla, Cholula, Puebla, Mexico;Universidad de las Américas, Puebla, Cholula, Puebla, Mexico;Universidad de las Américas, Puebla, Cholula, Puebla, Mexico
Venue:
CLIHC '05 Proceedings of the 2005 Latin American conference on Human-computer interaction
Year:
2005

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Abstract

This paper presents an approach to representing emotions in synchronous text-based communication which facilitates setting, conveying and perceiving an intended mood in a continuing fashion. We posit that, while chatting, users typically remain in a continual mood for relatively extended periods of time, as compared to the instantaneous representation provided by mechanisms such as smiley faces and emoticons. In order to explore our hypothesis, we built a prototypical instant messaging environment that provides a persistent representation of mood. This representation is based upon a bi-dimensional valence-arousal model of emotions. We report on initial results that indicate that synchronous text-based communication benefits from this approach.