Remote usability evaluations With disabled people

  • Authors:
  • Helen Petrie;Fraser Hamilton;Neil King;Pete Pavan

  • Affiliations:
  • University of York, York, United Kingdom;Designed for All, London, United Kingdom;Designed for All, London, United Kingdom;Designed for All, London, United Kingdom

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2006

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Abstract

Finding participants for evaluations with specific demographics can be a problem for usability and user experience specialists. In particular, finding participants with disabilities is especially problematic, yet testing with disabled people is becoming increasingly important. Two case studies are presented that explore using asynchronous remote evaluation techniques with disabled participants. These show that while quantitative data are comparable, the amount and richness of qualitative data are not likely to be comparable. The implications for formative and summative evaluations are discussed and a set of principles for local and remote evaluations with disabled users is presented.