Trust in videoconferencing

  • Authors:
  • Ernst Bekkering;J.P. Shim

  • Affiliations:
  • Northeastern State University in Oklahoma;Mississippi State University

  • Venue:
  • Communications of the ACM - Services science
  • Year:
  • 2006

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Abstract

People associate poor eye contact with deception. This perception may have hurt large-scale adoption of videoconferencing technology.