Journal of Management Information Systems
HICSS '95 Proceedings of the 28th Hawaii International Conference on System Sciences
Information Technology and Management
Value webs: cases, features, and success factors
Managing virtual web organizations in the 21st century
A resource allocation matrix approach to IT management
Information Technology and Management
Journal of Management Information Systems - Special issue: Impacts of information technology investment on organizational performance
Rosenbluth international: strategic transformation of a successful enterprise
Journal of Management Information Systems - Special section: Strategic and competitive information systems
Restructuring institutional block trading: an overview of the OptiMark system
Journal of Management Information Systems
Reengineering money: the Mondex stored value card and beyond
International Journal of Electronic Commerce
International Journal of Electronic Commerce
The Market Structure for Internet Search Engines
Journal of Management Information Systems
Journal of Management Information Systems
Journal of Management Information Systems
Electronic Commerce Research and Applications
The Journal of Strategic Information Systems
Journal of Management Information Systems
The defensive use of IT in a newly vulnerable market: The New York Stock Exchange, 1980-2007
The Journal of Strategic Information Systems
The Power of Patterns and Pattern Recognition When Developing Information-Based Strategy
Journal of Management Information Systems
Journal of Management Information Systems
Information and communication technology and the sustainability of microfinance
Electronic Commerce Research and Applications
The effects of a trust mechanism on a dynamic supply chain network
Expert Systems with Applications: An International Journal
International Journal of Business Information Systems
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New entrants in many industries are able to challenge the business of historically dominant firms. In many markets, dominant players have pursued pricing and service policies that, although once highly effective, now make their markets attractive targets for aggressive new entrants. The entrants' strategies rely on lower overhead costs, new technologies, alternative distribution channels, and the active targeting of profitable customers. Several factors will make it possible for entrants to attack dominant players; simplistic historical pricing mistakes or policies of promising or providing universal service will make it attractive for new entrants to attack. Restrictions on the flexibility of incumbents--both externally and internally imposed--may make it difficult for dominant players to defend themselves effectively against attack by more flexible entrants with cream-skimming strategies and newer technology. We develop a set of alternatives for incumbent firms facing increasing "contestability" in their markets and the threat of agile entrants.