How fluent is your interface?: designing for international users
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Actors, hairdos & videotape—informance design
CHI '94 Conference Companion on Human Factors in Computing Systems
Contextual design: defining customer-centered systems
Contextual design: defining customer-centered systems
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Everyday Life as a Stage in Creating and Performing Scenarios for Wireless Devices
Personal and Ubiquitous Computing
Take it to the next stage: the roles of role playing in the design process
CHI '03 Extended Abstracts on Human Factors in Computing Systems
Understanding contexts by being there: case studies in bodystorming
Personal and Ubiquitous Computing
Cultural probes and the value of uncertainty
interactions - Funology
The fortune at the bottom of the pyramid
The fortune at the bottom of the pyramid
OZCHI '07 Proceedings of the 19th Australasian conference on Computer-Human Interaction: Entertaining User Interfaces
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Performative experience design
CHI '13 Extended Abstracts on Human Factors in Computing Systems
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This paper presents a design toolbox developed for Philips Design in commission of Philips Medical Systems that provides insight into the healthcare context of rural India. Creating products for this context requires an understanding of the needs of the people within it. This paper discusses 'contextual design' through the combination of different descriptive and experiential tools, used to introduce designers into a context they are not familiar with. The toolbox has been evaluated using different performance techniques with design students. The use of role-play techniques has proven increasing relevance in many aspects: increasing the understanding and experience of participants about the context, creating an embodied and common understanding of the ideas being developed and communicating the concepts in their context.