The effects of explicit referencing in distance problem solving over shared maps

Authors:
Mauro Cherubini;Pierre Dillenbourg
Affiliations:
École Polytechnique Fédérale de Lausanne, Lausanne, Switzerland;École Polytechnique Fédérale de Lausanne, Lausanne, Switzerland
Venue:
Proceedings of the 2007 international ACM conference on Supporting group work
Year:
2007

Citing 17
Cited 4

Effects of interfaces for annotation on communication in a collaborative task

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The effects of workspace awareness support on the usability of real-time distributed groupware

ACM Transactions on Computer-Human Interaction (TOCHI)
Anchored conversations: chatting in the context of a document

Proceedings of the SIGCHI conference on Human Factors in Computing Systems
Coordination of communication: effects of shared visual context on collaborative work

CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Conversation trees and threaded chats

CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Conversation and Community: Chat in a Virtual World

Conversation and Community: Chat in a Virtual World
The use of visual information in shared visual spaces: informing the development of virtual co-presence

CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Profiling Turns in Interaction: Discourse Structure and Function

HICSS '01 Proceedings of the 34th Annual Hawaii International Conference on System Sciences ( HICSS-34)-Volume 4 - Volume 4
Reference diaries

TINLAP '78 Proceedings of the 1978 workshop on Theoretical issues in natural language processing
Persistence matters: making the most of chat in tightly-coupled work

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Action as language in a shared visual space

CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Analyzing and predicting focus of attention in remote collaborative tasks

ICMI '05 Proceedings of the 7th international conference on Multimodal interfaces
Explicit referencing in chat supports collaborative learning

CSCL '05 Proceedings of th 2005 conference on Computer support for collaborative learning: learning 2005: the next 10 years!
Context enhancement for co-intentionality and co-reference in asynchronous CMC

AI & Society
Shared referencing of mathematical objects in online chat

ICLS '06 Proceedings of the 7th international conference on Learning sciences
Visual information as a conversational resource in collaborative physical tasks

Human-Computer Interaction
Information ecology of collaborations in educational settings: influence of tool

CSCL '97 Proceedings of the 2nd international conference on Computer support for collaborative learning

Deixis and gaze in collaborative work at a distance (over a shared map): a computational model to detect misunderstandings

Proceedings of the 2008 symposium on Eye tracking research & applications
The "Map Trap"?: an evaluation of map versus text-based interfaces for location-based mobile search services

Proceedings of the 19th international conference on World wide web
Learning in multimodal training: Visual guidance can be both appealing and disadvantageous in spatial tasks

International Journal of Human-Computer Studies
See what i'm saying?: using Dyadic Mobile Eye tracking to study collaborative reference

Proceedings of the ACM 2011 conference on Computer supported cooperative work

Quantified Score

Hi-index	0.00

Visualization

Abstract

Explicit Referencing is a mechanism for enabling deictic gestures in on-line communication. Little is known about the impact of ER on distance problem solving. In this paper, we report on a study where 120 students (60 pairs) had to solve a problem collaboratively, at a distance, using chat tools that differed in the way a user may relate an utterance to the task context. Results indicate that team performance is improved by explicit referencing mechanisms. However, when Explicit Referencing is implemented in a way that is detrimental to the linearity of the conversation, resulting in the visual dispersion or scattering of messages, its use has negative consequences for collaborative work at a distance. The role of a linear message history in the collaboration mechanisms was equally important than that of Explicit Referencing.