A model of new product development: an empirical test
Management Science
Stated choice methods: analysis and application
Stated choice methods: analysis and application
Marketing Science
Shifting Innovation to Users via Toolkits
Management Science
Attribute Conflict and Preference Uncertainty: The RandMAU Model
Management Science
Visualization strategies and tools for enhancing customer relationship management
Communications of the ACM - Bioinformatics
Human Problem Solving
The Impact of Infusing Social Presence in the Web Interface: An Investigation Across Product Types
International Journal of Electronic Commerce
Contextual Marketing and Customer-Orientation Strategy for E-Commerce: An Empirical Analysis
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Electronic Commerce Customer Relationship Management: An Assessment of Research
International Journal of Electronic Commerce
International Journal of Electronic Commerce
Adoption of Internet-Based Product Customization and Pricing Strategies
Journal of Management Information Systems
Research Note: User Design of Customized Products
Marketing Science
IT enabled mass customisation as a tool for bond building – an Indian case study
International Journal of Business Information Systems
Journal of Management Information Systems
Whether and How Virtual Try-On Influences Consumer Responses to an Apparel Web Site
International Journal of Electronic Commerce
How user communities improve mass customization productivity
Proceedings of the 6th International Conference on Communities and Technologies
The impact of task framing and viewing timing on user website perceptions and viewing behavior
International Journal of Human-Computer Studies
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This study investigates the antecedents of consumer intentions to use mass customization on the Internet and the joint role of complementary on-line services (visualization, salesperson interaction, and post-purchase product adaptation) and the range of mass customization options in on-line mass customization. It extends past research by demonstrating that perceptions of control and enjoyment, in addition to perceptions of product outcome and complexity, have a strong impact on consumer intentions to use an on-line mass customization process. The study finds that both increasing the range of mass customization options and providing complementary on-line services enhance perceptions of product outcome, control, and enjoyment in using an on-line mass customization process. However, in contrast to the range of mass customization options, complementary on-line services can be increased without increasing the perceived complexity of the process. Finally, perceived control mediates the negative effect of perceived complexity on consumer intentions to use on-line mass customization.