Information technology and organisational change
Information technology and organisational change
Sharing Expertise: Beyond Knowledge Management
Sharing Expertise: Beyond Knowledge Management
Knowledge management: a sociotechnical perspective
Knowledge management in the sociotechnical world
Software Engineering (7th Edition)
Software Engineering (7th Edition)
The Wisdom of Crowds
Designing and evaluating online communities: research speaks to emerging practice
International Journal of Web Based Communities
How do you know they are learning? The importance of alignment in higher education
International Journal of Learning Technology
Born Digital: Understanding the First Generation of Digital Natives
Born Digital: Understanding the First Generation of Digital Natives
Dynamics of social roles in a knowledge management community
Computers in Human Behavior
Measuring the performance of electronic marketplaces: An external goal approach study
Decision Support Systems
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Web 2.0 is often attributed with a high potential to address today's challenges in knowledge management and distributed collaboration. This is due to the focus on innovative and creative sociotechnical concepts that are strongly influenced by informal communication and collaboration. This development has already reached industry. Using the term 'Enterprise 2.0', different possibilities to use social software in enterprises are researched. But also in academia, cooperation to generate new knowledge and add it to the scientific discourse may radically change under open Web 2.0 conditions. In addition, teaching and learning scenarios might be moved towards technology-enhanced lifelong learning communities. In this article, we will give an overview of the influence that Web 2.0 has on academia and what innovative forms of cooperation might emerge from this. Before we focus on academia and show the potential of Web 2.0 in this domain, we first describe Web 2.0 as a sociotechnical phenomenon and show how technical and social systems differ in order to define Sociotechnical Communities (STCs) and the criteria for them.